COMPUTER INFO

STANDARD OPERATING PROCUDER (S.O.P)

BIL.	HARDWARE	S.O.P
1.	Motherboard	·         The computer does not do anything when you push the power button. ·         The computer goes to a screen that says that something is wrong with your motherboard. For instance, it might say BIOS failure or show very strange numbers that do not match your processor or system temperature, etc. ·         A certain component that IS KNOWN TO BE GOOD shows failure when you hook it up, such as a HD or memory chip.
2.	CPU	·         System isn’t posting, no beeps. ·         System turns on, fans all run very high, but system isn’t loading. ·         System powers on briefly, but then turns off. ·         In Windows, system freezes after being on for a few minutes, in some cases the Windows logo will freeze and the system will halt. ·         * System halt errors (blue screen of death) that directly call the processor.
3.	RAM	Computer not booting at all, beeping endlessly. When this happens all you can do is replace the RAM by trying another stick. You wont be able to use any ram diagnostic software in this instance. Distorted graphics on the screen. However it is possible this can be video card related. Blue screens of death during the installation of Windows XP or Windows 2000. This is an obvious sign of faulty RAM. Crashes or blue screens during normal operation of the system (emails, web surfing etc. Crashes during memory intensive tasks such as using Photoshop, playing 3d games etc..
4.	Hard disk	Frequent but irregular crashes, especially while booting up Windows® Frequent and cryptic error messages while performing typical activities like moving files Folder and file names that have been scrambled and changed Disappearing files and folders Really long wait times to access folders and files Hard disk is silent for a long period after you request data by opening a file or folder Garbled output from open files or printing Hard drive grinds away constantly because of noisy bearings
5.	Extension Card	Network Card ·         computer cannot connect to local networks or the Internet, the problem may lie in the network adapter card. Video Card ·         crashes, hangs, freezes, graphics artifacts (display corruption), and more. If your video card is displaying some things incorrectly then you may be able to identify the problem by comparing your screen errors with examples screenshots
6.	Mouse	mouse prevents pc from powering up (chip or circuitry has dead short) when moving mouse, cursor jumps all over the place and possibly even clicks (data stream is mangled, onboard chip is probably toast or static-damaged) when holding down the mouse button for 1/2 second, it double-clicks. (age or static damage) when you click, sometimes it double-clicks. (age or static damage)

 (CHECK FAULTY HARDWARE)